Ordering & delivery
Every print job is checked by our team before anything is charged. Here's how it works, from your order to your door.
Step 1
Order & pay
Add products to your cart and check out. You pay securely by credit or debit card, and sales tax is added at checkout.
Step 2
We check your design
If you made your design in our Design Studio, our team checks it before printing. If something needs a change, we email you.
Step 3
Delivery quote
If you chose local delivery, we email you the delivery cost and invoice it separately.
Step 4
We print
We email you when your order is being printed and again when it's ready. Pick up in store or get it delivered.
What you pay at checkout
Your order total at checkout shows:
- ● Your products, quantities and prices
- ● Texas sales tax (8.25%)
- ● The final total, paid securely by card
Local delivery, if you choose it, is quoted and invoiced separately.
Pickup & delivery
Store pickup: free
Pick up at 12655 Woodforest Blvd, Ste 100, Houston. We'll let you know when your order is ready.
Local delivery: quoted separately
The cost depends on the delivery address and the size of your order. We'll email you the exact amount and invoice it separately.
Outside Houston
Contact us and we'll quote shipping to your address.
Questions
When do I pay?+
At checkout, by credit or debit card. After that we email you at every step: design approved, printing, ready and done.
Is my card information safe?+
Yes. Payment is handled by Stripe on its own secure page. Your card number never reaches our website. You can also pay in person at our store.
How much does delivery cost?+
It depends on the delivery address and the size of your order. We'll email you the exact amount and invoice it separately. You can switch to free store pickup at any time.
Is sales tax included in the prices on the website?+
No. Prices on the website don't include tax. Sales tax (8.25%) is added at checkout.
Can I return my order or get a refund?+
Everything we make is printed just for you, so custom items can't be returned or exchanged. If your order arrives misprinted, damaged or different from the design you ordered, tell us within 7 days of pickup or delivery and we'll reprint it or refund you. Refunds go back to the card you paid with and usually show up in 5 to 10 business days. Ask in your account: open the order and press "Request a refund".
Can I change my order after placing it?+
Yes. Contact us before we start printing and we'll update the order.
Do you ship outside the Houston area?+
Contact us with your address and we'll let you know the options and the cost.
Still have questions? Call (832) 860-8817 or email maxxmktg23@gmail.com.
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